Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sarah Holt

Sarah Holt

October 2, 2024

5  out of  5
rating by Sarah Holt
"Like a good neighbor...Andy was there for me. Not only Andy, but Leath,Courtney, Kat, and the others at James Parker State Farm are great people. Very personable and professional. Thanks y'all! ❤️"
We responded:
"Sarah, thank you so much for your kind words! I'm glad to hear that Andy, Leath, Courtney, Kat, and the rest of our team were able to assist you. We strive to be personable and professional, and it's wonderful to know you felt that way. If you ever need anything else, we're here for you! ❤️ - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Nadine Barton

Nadine Barton

September 30, 2024

5  out of  5
rating by Nadine Barton
"Katrina and her boss James were very helpful patient and caring making sure I understood all my options available. I will definitely recommend her to family and friends for all their insurance needs."
We responded:
"Nadine, thank you for your wonderful review! I'm glad Katrina and our office could assist you and ensure you understood all your options. Your recommendation means a lot to us, and we're happy to have been able to help. If you or your family and friends need any further assistance, we're always here to help! - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Jeremy Meier

Jeremy Meier

September 29, 2024

1  out of  5
rating by Jeremy Meier
"Employees are incompetent. Attempted to add another vehicle to our policy, and the woman handling it dropped my car off the policy for no reason. She left the other vehicles on there. She obviously can't do her job, but they let her have access to your accounts to mess them up. The only reason I noticed was because I got on to pay the policy a vehicle and found it missing. They made me waste 45 minutes of my life on hold with corporate to just for them to tell me they don't know why she did it. I would never use them again. They need to consider new work that doesn't involve using their brains."
We responded:
"Thank you for your feedback and while we know there are two sides to every story and situation, I wish you the absolute best in your future. We work hard to serve our customers in an ethical, graceful matter. Good luck with your future insurance needs. - James Parker - State Farm Insurance Agent | Norman, OK"
Profile photo of Kalon Barnett

Kalon Barnett

September 9, 2024

5  out of  5
rating by Kalon Barnett
"Michael Shelton did an amazing job. I called to get quotes and Michael worked up my quotes on a late afternoon on a Friday and got them to me before leaving for the day. I was back on Monday morning to get everything switched over. Highly recommend you call for yourself and see if you can save as much as I did, WITH more coverage than I had with my previous insurance company."
We responded:
"Michael, thank you for sharing your experience! I'm happy to hear that Michael Shelton provided you with excellent service, especially on a late Friday afternoon. It's great that you were able to switch over and save money while getting more coverage. We appreciate your recommendation and are here for any future needs or questions you may have. - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Chesney Spies

Chesney Spies

August 31, 2024

5  out of  5
rating by Chesney Spies
"A shout out to James and Kelly today for helping me get quick insurance on my new vehicle! I was scrambling to get it and they came through in a timely manner. I highly recommended getting insurance through them. Thank you for your time and patience with me today Kelly!"
We responded:
"Chesney, Thank you for your kind words and for recommending our services. I'm glad our office could assist you quickly with your new auto insurance. Your appreciation for Kelly's time and patience means a lot to us. If you need any further assistance, we're here to help. - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Jason Butts

Jason Butts

August 31, 2024

5  out of  5
rating by Jason Butts
"Kelly helped my wife in a timely manner getting insurance on her new vehicle she was buying today. Again, thank you for your help!"
We responded:
"Thank you, Jason, for your review! I'm glad Kelly was able to assist your wife promptly with her new auto insurance. We appreciate your kind words and are here for any future needs. - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Infinite Dezz nuts

Infinite Dezz nuts

July 25, 2024

5  out of  5
rating by Infinite Dezz nuts
"James and his team were so easy to work with. Very professional, responsive and helpful. They guided me through what coverage I needed and were able to help me save over $200 A MONTH from my previous provider. I can’t recommend him enough!!"
We responded:
"Thanks a ton for the awesome review! I'm so glad our team could help you save money and guide you through the coverage you needed. We're always here to help with any future needs or questions! - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Alysha Arceneaux

Alysha Arceneaux

June 10, 2024

5  out of  5
rating by Alysha Arceneaux
"My experience with kat Harris was excellent."
We responded:
"Hi, Alysha! Thank you for sharing your experience with Kat! I'm so glad to hear it was excellent. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Marcos Soberanis

Marcos Soberanis

June 5, 2024

5  out of  5
rating by Marcos Soberanis
"My wife had an accident and filed a claim and this agency was by far the best experience we had! They were extremely informative and transparent! Our agent Leath was very communicative and on top of our claim throughout the process! This agency actually cares about their customer, I occasionally get phones calls from their receptionist Autumn to simply check in with us, or wish us a happy holiday. I really appreciate that too. They are doing it right. Thank you guys 🙏🏽"
We responded:
"Marcos, we're happy that you had a positive experience with our agency! We are glad that Leath provided clear and communicative service during your claim process! Thanks for your praise, and we look forward to helping you again soon! - James Parker, State Farm Insurance Agent, Norman, OK"
Profile photo of Bryna Shackelford

Bryna Shackelford

June 4, 2024

5  out of  5
rating by Bryna Shackelford
"One of the most responsive, helpful, and kind businesses you’ll find. Kelly has been a saint to put up with my thousand emails and being nearly impossible to catch in the phone. I highly recommend their office!!"
We responded:
"Thank you, Bryna, for your glowing recommendation! I'm pleased to hear that Kelly provided you with exceptional service and assistance. We're grateful for your kind words and look forward to continuing to meet your insurance needs. Feel free to reach out for any future assistance! - James Parker, State Farm Insurance Agent, Norman, OK"
Profile photo of Amanda C

Amanda C

May 31, 2024

5  out of  5
rating by Amanda C
"Laura is absolutely amazing and super friendly. She remembered my dad and my brother so we're happy to keep the rest of the family insured here. Thanks State farm and Laura from State Farm not Jake. Lol"
We responded:
"Amanda, we're happy to hear that Laura provided amazing and friendly service to your family! Thank you for choosing our office for your insurance needs! - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Tyler VanDecar

Tyler VanDecar

May 23, 2024

5  out of  5
rating by Tyler VanDecar
"Called for a quote today, and Kelly P. was a pure ball of joy. She made everything easy, and we laughed to tears over me not knowing the phonetic alphabet. The interaction alone could have convinced me to forward with a policy. She tried to find whatever discounts she could get me as well. She deserves the world, but realistically… someone give her a raise😂"
We responded:
"Tyler, we are thrilled to hear about your fantastic experience with Kelly! We're pleased she provided you with a joyful and easy process, along with finding discounts for you. Kelly's dedication to customer service shines through, and we're grateful for your kind words. If you need anything else, feel free to reach out! - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Kalena Jones

Kalena Jones

May 20, 2024

5  out of  5
rating by Kalena Jones
"Thank you Katrina Harris for your service getting our life insurance and car insurance!"
We responded:
"Kalena, thank you for choosing our office for your life and car insurance needs! We are pleased to hear that Katrina provided you with excellent service. We're grateful for the opportunity to assist you and look forward to helping with any future insurance requirements. - James Parker, State Farm Insurance Agent, Norman, OK"
Profile photo of Rylee Roberts

Rylee Roberts

May 2, 2024

5  out of  5
rating by Rylee Roberts
"Great service!!! So helpful!!!! Definitely recommending State Farm to my friends and family!"
We responded:
"Rylee, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Taylor Riggs

Taylor Riggs

April 17, 2024

5  out of  5
rating by Taylor Riggs
"Working with Kelly really makes you feel taken care of, and her extensive knowledge in real estate and rental insurance means you’re going to save so much money with the best policy. We switched from Allstate to State Farm and can’t say enough great things about our “good neighbors” here on the east side of Norman!"
We responded:
"Taylor, It's fantastic to hear about your positive experience working with Kelly! Having an agent who not only makes you feel taken care of but also possesses extensive knowledge in real estate and rental insurance is invaluable. Making the switch from Allstate to State Farm and experiencing such a positive difference speaks volumes about the quality of service provided by Kelly and our team. Thank you for sharing your experience, and here's to many more years of excellent service from your good neighbors at State Farm! - James Parker - State Farm Insurance Agent"
Profile photo of John Stuart

John Stuart

April 5, 2024

5  out of  5
rating by John Stuart
"Kelly was awesome to work with, excellent communication and efficient, and they saved us a significant amount on our rental property homeowners insurance. Would definitely recommend."
We responded:
"Thank you for the positive feedback, John! I'm pleased to hear that Kelly provided excellent communication and helped you save significantly on your rental property homeowners insurance. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future. James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Kira Schnell-Harrison

Kira Schnell-Harrison

April 5, 2024

5  out of  5
rating by Kira Schnell-Harrison
"If you want the true definition of a “good neighbor” you’ll find it right here with James and his crew!"
We responded:
"Thank you for the five-star rating, Kira! I am pleased to hear that you found us to be the true definition of a "good neighbor." Please feel free to reach out for any insurance needs in the future! - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Thomas Maynor

Thomas Maynor

April 4, 2024

5  out of  5
rating by Thomas Maynor
"Great service, fast responses, and super nice staff."
We responded:
"Wow, thank you for the five-star rating, Thomas! Our team is pleased to hear that you found our service great, our responses fast, and our staff super nice. We appreciate your positive feedback and look forward to assisting you with your insurance needs in the future. James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Tara Kelly

Tara Kelly

March 26, 2024

5  out of  5
rating by Tara Kelly
"I came in with out of state business and they didn't hesitate to help me. Laura was very helpful and kind"
We responded:
"Thank you for sharing your positive experience, Tara! We are delighted to hear that Laura and our team were able to assist you with your out-of-state business. Providing helpful and kind service is our top priority, and we appreciate your feedback. We look forward to continuing to meet your insurance needs in the future. - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Hannah Bose

Hannah Bose

March 17, 2024

5  out of  5
rating by Hannah Bose
"When I came to State Farm I was totally confused and upset by my current insurance company for their enormous rise in their rates. My current agent spoke calmly and explained some of the recent happenings in the insurance business and assured me he could get me the insurance I needed without selling my only grandchild ."
We responded:
"Thank you, Hannah, for sharing your experience! Our team understands the frustration that can come with sudden rate increases and is glad we could provide clarity and reassurance. We're grateful for your trust in us to protect what matters most. - James Parker, State Farm Insurance Agent, Norman, OK"
Profile photo of Andrea Shaver

Andrea Shaver

March 12, 2024

5  out of  5
rating by Andrea Shaver
"Been with them for YEARS!! They’ve never done me wrong!"
We responded:
"Andrea, we are thrilled to have had the opportunity to serve you for so many years! It's wonderful to hear that we have consistently met your expectations. Our team is grateful for your loyalty and trust in us. Thank you for choosing us as your insurance provider. - James Parker - State Farm Insurance Agent, Norman, OK"
Profile photo of Chuck Bredlow

Chuck Bredlow

February 21, 2024

5  out of  5
rating by Chuck Bredlow
"Easy transition. Great people to work with. Answered all my questions."
We responded:
"Chuck, thank you for sharing your experience with us! We're thrilled to hear that your transition was smooth and that you found our team to be great to work with. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
Profile photo of Dean Roth

Dean Roth

February 16, 2024

5  out of  5
rating by Dean Roth
"Best customer service for insurance in the state!!!"
We responded:
"Dean, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of Robert Picek

Robert Picek

February 15, 2024

5  out of  5
rating by Robert Picek
"Really appreciate the kind assistance and attention to detail I get from this agency. What a great group of people whom you can trust."
We responded:
"Robert, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Kelly Parker

Kelly Parker

February 15, 2024

5  out of  5
rating by Kelly Parker
"Solid insurance agency with a family vibe. Great customer service!"
We responded:
"Thank you for the five-stars, Kelly! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."