Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maribeth Moak

Maribeth Moak

July 14, 2026

5  out of  5
rating by Maribeth Moak
"Stephanie an outstanding job of reviewing the coverages and advising me on limits so that I would get a good quality insurance for a reasonable price. She went over the umbrella, the homeowners and the automobile coverages. I was very satisfied and very impressed with her customer service thank you, Stephanie.
Maribeth
Moak"
We responded:
"Thank you, Maribeth! I'm happy to hear that Stephanie provided you with excellent service and helped you find the right coverage at a reasonable price. We appreciate your feedback and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Sandra Doerfler

Sandra Doerfler

July 10, 2026

5  out of  5
rating by Sandra Doerfler
"Everyone there is super great!!!! Stephanie !!!🥰 Emily Weston the whole crew gets through the process fast and professional!!!!"
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm happy to hear that our team made your experience smooth and professional. We appreciate your support!"
Profile photo of Melissa Mccain

Melissa Mccain

July 1, 2026

4  out of  5
rating by Melissa Mccain
"Stephanie is always helpful even when I'm being annoying with either a hundred questions or changes. Always explains things so I'm understanding what I'm paying and dealing with. The office is always on point on getting my issues handled. Highly recommend for anyone who needs auto, life or house insurance."
We responded:
"Melissa, thank you For the outstanding comments! We are thrilled to serve you for your car insurance, home insurance, and life insurance needs. We will continue to work hard to be the best insurance agent for you."
Profile photo of Rich A. Lubbers

Rich A. Lubbers

June 27, 2026

5  out of  5
rating by Rich A. Lubbers
"Stephanie helped talk through options, compared previous coverage to what we might need, and helped us figure out how to put it all together to save money. Win-win for us, kind and courteous, informative, all around great experience. Thanks!"
We responded:
"Rich, thank you for taking the time to leave us a review! I'm happy to hear that Stephanie was able to guide you through your options and help you find the right coverage while saving money. It's great to know you had a positive experience with us. We're always here if you need anything else!"
Profile photo of James Williams

James Williams

June 20, 2026

5  out of  5
rating by James Williams
"Stephanie is a rock star. She has helped me find the right products to help me protect my family’s assets. She is very helpful and knowledgeable."
We responded:
"James, thank you for taking the time to leave us a review! I'm glad to hear that Stephanie was able to assist you in finding the right products for your family's needs. We appreciate your feedback and are here if you need anything else!"
Profile photo of Lovena Castleman

Lovena Castleman

June 13, 2026

5  out of  5
rating by Lovena Castleman
"Troy has always been so very informative and very understanding of my busy schedule lol he helps me stay on track and i appreciate his helpfulness with getting house insurance as well since im a new homeowner. If anyone needs knowledgeable info about insurance from life, home, and auto... then its Troy!!:]"
We responded:
"Love a, I am so thrilled Taylor provided such a good experience for you. Thank you for your nice comments."
Profile photo of Terry Cooper

Terry Cooper

June 11, 2026

5  out of  5
rating by Terry Cooper
"Stephanie was great as always. Helpful and got what I needed right away! Thanks Stephanie for a job well done
Terry"
We responded:
"Terry, thank you for taking the time to leave us a review! I'm happy to hear that Stephanie was able to assist you promptly and effectively. We appreciate your kind words and your support. Feel free to reach out if you need anything else!"
Profile photo of Scott Bernard

Scott Bernard

June 11, 2026

5  out of  5
rating by Scott Bernard
"Stephanie at James Parker State Farm Insurance company has the best customer response. I recommend using James Parker for any Insurance needs.
Sincerely,
Scott Bernard"
We responded:
"Thank you, Scott! I'm really happy to hear that Stephanie provided you with such great service. We appreciate your recommendation and are glad to have you with us for your insurance needs. Feel free to reach out if you need anything else!"
Profile photo of Mike Taylor

Mike Taylor

June 4, 2026

5  out of  5
rating by Mike Taylor
"Britney took care of me with professionalism and caring help. 5 stars is not enough."
We responded:
"Hey, Mike! Thank you for the wonderful review. We're so pleased to hear Britney provided caring, professional service and made such a positive impression. Your generous comments mean a lot, and we truly appreciate the opportunity to help."
Profile photo of Jenna Glenn

Jenna Glenn

June 2, 2026

5  out of  5
rating by Jenna Glenn
"Loved him!! Best landlord!! Took care of me and my dad"
We responded:
"Thank you, Jenna! I'm really happy to hear that you and your dad felt well taken care of. It's important to me that everyone feels supported. Let us know if we can help with anything else!"
Profile photo of Ashley Marshall

Ashley Marshall

May 22, 2026

5  out of  5
rating by Ashley Marshall
"This team is fantastic and Megan is wonderful!"
We responded:
"Hey Ashley, thank you for the 5 stars! I'm really happy to hear that you had a great experience with our team and that Megan was able to make a positive impact. We appreciate your support!"
Profile photo of Les Northam

Les Northam

May 19, 2026

5  out of  5
rating by Les Northam
"The main thing an agency has to offer is better service than the competition. Megan resolved an issue that would have taken much of my valuable time had I been forced to take care of it myself. Megan's service saved a customer for James Parker and State Farm."
We responded:
"Hey, Les! Thank you for taking the time to share your experience with Megan and our office. I’m so happy to hear she was able to resolve the issue quickly and save you valuable time with your homeowners insurance needs. Your comments about the level of service you received truly mean a lot to us. We sincerely appreciate your support and your trust in us."
Profile photo of Stephanie Haney

Stephanie Haney

May 18, 2026

5  out of  5
rating by Stephanie Haney
"Troy was amazing about walking me through the process of purchasing the insurance that best fit my needs at the price that was best for my budget. He is extremely knowledgeable in the field, and takes the time to explain important details that to the customer that are essential to know when purchasing a policy. I will definitely bring my business to him again. Not only is he friendly and professional, but he takes the time to treat his customers like family, as well. Thank you, Troy! I highly recommend this agency for all of your insurance needs. After extensive research, Troy went above and beyond to get my price right and the coverage I wanted and needed."
We responded:
"Thank you, Stephanie! I'm glad to hear about your positive experience with our team. Providing personalized service and ensuring you have the right coverage is something we truly value. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Ladonna Williams

Ladonna Williams

May 14, 2026

5  out of  5
rating by Ladonna Williams
"Everyone at this office is so friendly and helpful! My insurance premium went down since switching over to State Farm and anytime I have a question Andy is quick to reply back with all the answers! Great group of people!"
We responded:
"Thanks for the kind words, Ladonna! We’re happy to hear Andy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Donnie Elliott

Donnie Elliott

May 13, 2026

5  out of  5
rating by Donnie Elliott
"Great place
Good people!!!"
Profile photo of Matt Giuliano

Matt Giuliano

May 13, 2026

5  out of  5
rating by Matt Giuliano
"I had a wonderful meeting with Troy Ivey. He was super knowledgable about home and auto insurance and not only saved me almost $1000 on each policy he found areas in my policy where I was not covered to the extent I thought I was. I am so appreciative and feel like I can already sleep better at night knowing me and my family are covered. Another thing I really liked was that he was not pushy at all and we had a couple conversations before I ever switched. Can’t recommend enough as these guys really seem to be looking out for you…great experience."
We responded:
"Thank you, Matt! I'm happy to hear about your positive experience and that we could help you save money while ensuring your coverage is just right. We always strive to provide a supportive and pressure-free environment. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Brielle Bunn

Brielle Bunn

May 6, 2026

5  out of  5
rating by Brielle Bunn
"I have had a wonderful experience with James Parker’s office. Andy has been absolutely incredible to work with. He has walked me through the entire process, answered all of my questions, and helped me get a home and auto policy that works great for me! I couldn’t recommend them more! I would highly encourage you to give them a call."
We responded:
"Thank you, Brielle! I'm so happy to hear about your positive experience with our office and that Andy was able to assist you so effectively. It's great to know that your policies are a perfect fit. We truly appreciate your recommendation and are always here to help with any future needs. Thanks for choosing us!"
Profile photo of June Ivey

June Ivey

May 4, 2026

5  out of  5
rating by June Ivey
"I have had great experiences with the staff at James Parker's office. Would highly recommend asking for Troy! He is the best! I have my home and auto policies with him and recently got a great deal on a life insurance policy. I was given several options on different life insurance policies, many of which I didn't know existed. The cost came back much cheaper than I was previously paying elsewhere and the policy was much better."
We responded:
"Hey, June! Thank you for letting us know about your experience and the great price you received. It’s wonderful to hear our team and Troy were able to help with your home and auto coverage. I’m happy we could walk you through different life insurance options and find something that worked better for you at a lower cost. We appreciate you trusting our office and sharing your recommendation."
Profile photo of Mark Murray

Mark Murray

May 3, 2026

5  out of  5
rating by Mark Murray
"Troy was awesome. He saved me thousands of dollars on my home and auto insurance. Would definitely recommend his services."
We responded:
"Thank you, Mark! I'm happy to hear that you saved so much on your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Kelly Makahununiu

Kelly Makahununiu

April 28, 2026

5  out of  5
rating by Kelly Makahununiu
"I want to leave a huge thank you to Andy and the team. Andy found me much better rates than any of the competitors, which I really appreciated. But what truly stood out was when we had a major issue with our car that needed a new engine. Andy made the entire process feel seamless — from arranging a rental to handling everything directly with the dealership. I didn’t have to chase anyone or stress over the steps. If you want an agent who truly takes care of you, especially when things go wrong, ask for Andy. Highly recommend."
We responded:
"Thank you, Kelly, for your wonderful feedback! I'm so happy to hear that Andy and the team were able to assist you with both finding better rates and managing the issue smoothly. We strive to make every experience as stress-free as possible for our customers. If you ever need anything else, feel free to reach out!"
Profile photo of Shaiana M

Shaiana M

April 17, 2026

5  out of  5
rating by Shaiana M
"Andy was great. Spent all day finding exactly what I needed for a better rate with better coverage than we had. Very impressed with the level of professionalism and commitment."
We responded:
"Thank you, Shaiana! I'm happy to hear that Andy provided you with excellent service and found a better rate and coverage for you. Our team is committed to delivering professional and dedicated support to all our customers. If you need anything else, feel free to reach out!"
Profile photo of manuel santana

manuel santana

April 13, 2026

5  out of  5
rating by manuel santana
"James Parker and his State Farm team have been taking care of me for over 2 1/2 years, and I couldn’t be happier with the service. They are always professional, helpful, and quick to respond whenever I have questions or need assistance. They make the insurance process easy and give me confidence that I’m well taken care of. I truly appreciate their consistency and great customer service. Highly recommend James Parker State Farm to anyone looking for reliable insurance and people who genuinely care."
We responded:
"Manuel, thank you for your wonderful review! I'm glad to know that you feel well taken care of by our team. We strive to make the insurance process as smooth as possible and are always here to help with any questions or assistance you might need. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Kadin Bradley

Kadin Bradley

March 26, 2026

5  out of  5
rating by Kadin Bradley
"I have my Renter's Insurance and Auto Insurance through James Parker's branch and they are always helpful and reliable when answering questions or changing policy information as needed. Today, I had the pleasure of speaking and working with Megan to update a policy and she was very nice and informative when answering all my questions and emailing me the necessary certificate shortly after."
We responded:
"Thank you for your feedback, Kadin! I'm happy to hear that our team, especially Megan, was able to assist you effectively with your policy update. We strive to provide helpful and reliable service, and it's great to know we're meeting your expectations. If you ever need further assistance, feel free to reach out anytime!"
Profile photo of Craig T

Craig T

March 17, 2026

5  out of  5
rating by Craig T
"Megan is awesome. Saved me $2800"
We responded:
"Thank you, Craig! I'm happy to hear that Megan was able to assist you and help save money. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. If you need anything else, feel free to reach out!"
Profile photo of Tammy Womack

Tammy Womack

March 16, 2026

5  out of  5
rating by Tammy Womack
"Emily was/is Amazing! Process went smooth, she explained everything. So happy that I’m returning to State Farm! Thanks Emily"
We responded:
"Thank you, Tammy! I'm glad the process went smoothly and everything was explained clearly. We're happy to have you back with State Farm! If you need anything else, feel free to reach out."